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Here you will find information about despatch and delivery times, shipping costs and methods.
> How Long Before I Receive My Order?
> What Are The Shipping Costs?
> How Will My Order Be Sent? How Long Before I Receive My Order?
We carry over 1600 items in stock and aim to despatch your order within 48 Hours.All orders are sent by Royal Mail 1st class delivery and generally arrive within 1-3 working days.
When your order is ready for dispatch we will send a confirmation email to confirm this which will also include your tracking unique tracking number.
Once dispatched from our wareheuse here is a guide for our Standard Service:
UK Customers:
First Class Recorded* within 1-3 working days from Date of Dispatch (Subject to Stock)
* Please note: this option requires a signature upon delivery, but rest assured, none of our external packaging displays any branding so, if needed, you can have it delivered to your workplace with no-one but you knowing what is contained inside.
EUROPE:
Signed for Airmail*: within 5 working days from order date
* Please note: this option requires a signature upon delivery
REST OF THE WORLD:
Signed for Airmail*: between 5 - 10 working days from order date
* Please note: this option requires a signature upon delivery
If for any reason we are out of stock of any items you’ve ordered, a member of our Customer Care Team will immediately contact you. What Are The Shipping Costs?
To make shopping with us more enjoyable, we aim to keep our shipping costs as low as possible. Our shipping charges by region are:
UK:
Standard First Class Delivery: £2.99 on orders less than £50. FREE for all orders over £50.
EUROPE AND REST OF THE WORLD:
International Signed for Airmail: £9.99. Enjoy the extra security of the International Signed for Airmail service and insurance cover incase of loss. How Will My Order Be Sent?
You can select from the following shipping options during the checkout process:
UK:
Standard Delivery: 1st Class Recorded Delivery*. £2.99 on orders less than £50. FREE for all orders over £50.
You can select an alternative delivery address during the check out and rest assured that their is no branding on our external packaging, so only you will know what's inside!
* Please note this option requires a signature. We ask that customers ensure that they are available to receive the goods. Royal Mail undertake to deliver to the correct address, but may accept the signature of a person other than the addressee. This will be taken as satisfactory proof of delivery. LingerieExpress.co.uk cannot accept responsiblity for non-delivery if no one is available to sign for the parcel.
EUROPE & REST OF THE WORLD** :
International Signed for Airmail* £9.99. We recommend this option as your goods will be insured against loss.
* Please note this option requires a signature. We ask that customers ensure that they are available to receive the goods.
** If a customs certificate is required for shipping we mark the goods as "clothing".
Items which are out of stock at the time of order will be placed on backorder with our weekly deliveries. Delivery times for backordered items varies per designer listed below
Dreamgirl - 1-5 Working Days
Leg Avenue - 3-10 working days
Vacari - 2-7 working days
Shirley Of Hollywood, Wild Designs 7-10 working days
Glamour World, Hustler Lingerie - 7-14 working days
(Please note in rare circumstances please allow up to a maximum of 28 working days for out of stock items)
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