Will my order be delivered discreetly?
Yes. All orders are packed and delivered with discretion assured. With Lingerie Express you don't have to worry! All of our packages are sent without any indication of the package contents, no brand names, or Lingerie Express name. The only address apart from yours is a generic Street address which does no list our company name and only our number and street name.

How Long Before I Receive My Order?
We carry over 3000 items in stock and aim to dispatch your order within 48 Hours if chosen size and colour is in stock. All orders are sent by Royal Mail 1st class delivery and generally arrive within 1-3 working days. from date of dispatch

When your order is ready for dispatch we will send a confirmation email to confirm this which will also include your unique tracking number.
Once dispatched from our wareheuse here is a guide for our Standard Service:

UK Customers:
First Class Recorded* within 1-3 working days from Date of Dispatch (Subject to Stock)

EUROPE:
Signed for Airmail*: within 5 working days from order date

* Please note: this option requires a signature upon delivery

REST OF THE WORLD:
Signed for Airmail*: between 5 - 10 working days from order date

If for any reason we are out of stock of any items you’ve ordered, a member of our Customer Care Team will immediately contact you.

What Are The Shipping Costs?
To make shopping with us more enjoyable, we aim to keep our shipping costs as low as possible. Our shipping charges by region are:

UK:
Standard Delivery: 1st Class Recorded Delivery*. £2.99 plus vat on orders less than £50. FREE for all orders over £50. You can select an alternative delivery address during the check out and rest assured that their is no branding on our external packaging, so only you will know what's inside!

EUROPE AND REST OF THE WORLD:
International Signed for Airmail: £9.99. Enjoy the extra security of the International Signed for Airmail service and insurance cover incase of loss.
Items which are out of stock at the time of order will be placed on backorder with our weekly deliveries. Delivery times for backordered items varies per designer listed below

Dreamgirl - 1-5 Working Days
Leg Avenue - 3-10 working days
Vacari - 2-7 working days
Shirley Of Hollywood, Wild Designs 7-10 working days
Glamour World, Hustler Lingerie - 7-14 working days
(Please note in rare circumstances please allow up to a maximum of 28 working days for out of stock items)