We constantly check our prices again our competitors and pride ourselves in giving our customers the best quality lingerie & value for money.

To ensure you you receive the best value we will refund 100% off the difference if within 7 days of your purchase, you find the exact same product (brand and model) being offered online at a lower price.

To claim against our Price Match Guarantee, email us via customerservice@lingerieexpress.co.uk and include the following information:

your full name, postal address, email address and order number

the product code of the item you found cheaper on a competitor's site

the exact page on the competitors website where you found the product cheaper

After review and verification of your claim we will credit your account immediately.

Our product price guarantee applies only to products available from online UK retailers and excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing and Auction sites. The total price, including any delivery/ handling charge, will be used as the comparison price.